Announcement: Dextara joins and becomes a part of the Datamatics family! Know More

Privacy Policy

Your privacy is our priority. We care about you and your data.

In this privacy policy, we will explain to you how we collect, handle, store, use and protect the data collected from:

  1. Webpages or apps with a post or link to this privacy policy (jointly referred to as the “website”)
  2. Accessible, downloadable mobile apps with a post or link to this privacy policy (referred to as “Mobile app”)
  3. Any other mode of interaction with Dextara includes filling in inquiry forms in webpages, subscription to YouTube channels, newsletters, case studies, blogs, and other sources on the Dextara website with a post or link to this privacy policy (referred to as “communication”). On continuing the usage of the Dextara website or getting emails, notifications related to communications infers your agreement and acceptance to use the information concerning this privacy policy.

As mentioned in this privacy policy, “we,” “us,” and “our” refer to Dextara, an India-based Salesforce and digital consulting firm. Please visit www.dextara.com/about-dextara for detailed info about Dextara. We encourage you to read this privacy policy before disclosing your personally identifiable information with us.

This Privacy policy contains info about how, why, and when we share your Personal Information with other members associated with Dextara and other third-party companies (for instance, our service providers).

In this Privacy policy, info about you is referred to as “Personal Data” or “Personal Information.” We may refer to handling, gathering, protecting, using, and storing personal data or Personal Information as “processing” Personal Identifiable Information (PII).

Information acquisition:

Personal Information points to information that identifies, associates to, describes, can be correlated with, or directly or indirectly linked with a specific individual or family.

We may collect the Personal Identifiable Information when you communicate with either Website or Mobile Application or fill-in forms in our Website or app. Based on the specific communication you receive, or any Web page of the Dextara Website or Mobile Application you use may gather such Information that may consist of name, job title, company name, personal email address, official email address, country of residency, phone and fax number(s), physical address(es), gender; date of birth, marital status, employment and education details (such as learning history, work experience, and skills), company website link, IP address, browser type, and language preferences, access times, complaint details, your newsletter subscription, data relevant to rendering services to you including any information that you willingly provide to us. We may also get or collect Personally Identifiable Information from you based on your interaction with us or others.

We do not usually ask or try to get ‘sensitive’ or ‘specific categories of Personally Identifiable Information (e.g., data related to race, origin, religion, political opinions, personal health issues, or information about the sexual orientation of a person) during your use of Dextara Website. The special categories of Personally Identifiable Information may vary based on how you utilize our website. In any rare cases, we may gather types of Personally Identifiable Information regarding you as you voluntarily provide that data to us, or we are obliged to collect that data based on any legal conditions imposed on us. We will where be required, obtain your explicit consent to receive and use such data.

We agree with the value of protecting children’s privacy. Our website is not intended for, or wilfully targeted at, children. It is not our policy to purposely gather or store data about children.

Log data, cookies also web beacons:

Strictly Necessary Cookies: on accessing the Website or Mobile Application, we may get standard Internet log data or info IP address, browser type, language preferences, access times, including website addresses. To optimize, ensure Website, Mobile App, and user interactions are well managed besides improving the navigation, either our teams or our service provider(s) may use web beacons (electronic images to count users who accessed specific content to access certain cookies) or cookies (small text files cached in a user’s browser) to obtain aggregate data. Further Information on how we may use cookies and different tracking technologies and how as a user you can control these can be found below:

  • These cookies are essential for the Website’s functioning and can never be switched off in our systems. These cookies are set based on your previous actions to use several services like locking your privacy settings, logging in, filling in the forms, and others.
  • Analytics and Performance Cookies: These cookies are required for tracking the analytics by counting the visits and traffic sources to measure and raise the performance of our website. Our third-party service providers or our teams can use these metrics to see how website visitors view and operate our website’s content.
  • Functional Cookies: The cookies can provide enhanced personalization and functionality based on your past interactions with the Website.
  • Advertising and Targeting Cookies: These cookies may be set on our website by either our partners or us to build a profile of your interests and reach you with suitable advertisements on various websites.
  • Social Media Cookies: These cookies are set by social media services like Twitter, Instagram, YouTube, LinkedIn, and Facebook. We have added to our website to let you share our copyrighted content among your friends and networks. These cookies can track your browser over other websites and build a profile of your personal preferences and interests. This activity may alter the content and Information you view on websites you visit.

Click on “Manage cookie preferences” at the top of this Cookie Notice to view a list of the cookies used by this Website.

How long will cookies stay on users’ devices?

It depends on the type of cookie, i.e., either “persistent” or “session” cookie. A persistent cookie in a web browser can remain valid till its set expiration date unless deleted by the user before its expiration date. A Session cookie expires when the users’ end the web session or when the web browser shuts.

How can I regulate cookies?

You can check and manipulate cookies in various ways. Remember that deleting or disabling cookies may alter your user experience, and some parts of our website may no longer be completely functional.

When the cookies are not strictly required for accessing any webpage of our website, we ask your permission to continue our usage of cookies right from your first visit to our website. Consent can be given or denied by clicking on “Manage cookie preferences” at the top of this page.

Email communications

We use tracking technologies to understand if you have read, opened, clicked, forwarded some of the email communications we send you to make our interactions more effective and engaging. If you do not wish us to track your activity on receiving email, you will need to unsubscribe emails from us.

SMS Communication

Dextara does not share SMS opt-in consent with any 3rd party organization

We may modify or amend Cookie Notice from time to time, and we will mention the revision date at the top of this web page with the revision date. We ask you to review this privacy policy on staying aware of how we use cookies.

Information use:

Use of Personally Identifiable Information obtained via our Website or Mobile App

We may use your PII for:

  • Your identity verification while logging in to the Website.
  • Handling, securing your account besides improving services and features on our website or Mobile App
  • Promotions, communications, and collaborations
  • Personalizing the content suitable for your interests, preferences, likes
  • Giving personalized experience
  • Responding queries, and maintaining a consistent relationship with you across Website or Mobile App and multiple platforms

Other purposes we use PII along with above mentioned only for:

  • Legal or regulatory requirements.
  • Inquiries and messages from qualified authorities
  • Contacting you for sharing info about our products and services, market, and research surveys
  • Securing our rights.

We encourage you to access our Website or Mobile App to review, monitor and record any time to accept and confirm agreement with relevant Terms of Use such that only authorized parties can access the Website.

Legal basis for extracting knowledge from data acquired.

We utilize your Personally Identifiable Information for the above-outlined purposes based on:

  1. our justified interests in the practical delivery of our Website and Mobile Application and relevant products and services are given to you,
  2. our genuine interests in the efficient and legitimate operation of our Website and Mobile Application as long as your interests do not surpass such claims,
  3. the judicial and regulatory responsibilities that we are subject to, such as maintaining records for tax purposes or reporting to a public body or law enforcement bureau.

Selling PII to third-party companies and others.

We do not sell your data. We may distribute non-personal, de-identified, or encrypted and gathered Information with third-party service providers or companies for data analytics, reviews, report generation, guidance, and advertising purposes.

How to Contact Us?

For any further questions on this Privacy Policy, don’t hesitate to contact us through mail at info@dextara.com

Revisions to Our Privacy Policy:

Any updates in our Privacy Policy will be notified to you via email, including a notice on our Service before the change comes into practice on the mentioned “effective date” on the top of this Privacy Policy. We advise you to read this Privacy Policy regularly for any changes from a particular date.